Privacy Policy
In compliance with the obligations established in Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, you are provided with information regarding the processing of your personal data:
Who is responsible for processing your data?
- C&M TRADE HUB LIMITED
- Phone: +34 633 67 73 35
- Email: operations@cmtradeltd.com
You can contact us in any way.
We reserve the right to modify or adapt this Privacy Policy at any time. We encourage you to review it, and if you have registered and accessed your account or profile, you will be notified of any changes.
If you are one of the following groups, please refer to the drop-down information:
+ WEB OR EMAIL CONTACTS
What data do we collect through the Web?
We may process your IP address, operating system or browser, and even the length of your visit, anonymously.
If you provide us with information in the contact form, you will be identified so we can contact you if necessary.
For what purposes will we process your personal data?
- Respond to your questions, requests or petitions.
- Manage the requested service, respond to your request, or process your petition.
- Information by electronic means, relating to your request.
- Commercial or event information by electronic means, provided there is express authorization.
- Conduct website analysis and improvements for our products and services. Improve our business strategy.
What is the legitimacy for processing your data?
Acceptance and consent of the interested party: In those cases where completing a form and clicking the send button is required to submit a request, doing so necessarily implies that you have been informed and have expressly given your consent to the content of the clause attached to said form or acceptance of the privacy policy.
All our forms include a * symbol for required information. If you do not complete these fields, or do not check the privacy policy acceptance checkbox, your information will not be submitted. The form typically reads as follows: “□ I am over 14 and I have read and accept the Privacy Policy.”
+ CLIENTS
For what purposes will we process your personal data?
- Budget preparation and monitoring through communications between both parties.
- Information by electronic means, relating to your request.
- Commercial or event information by electronic means, provided there is express authorization.
- Manage the administrative, communications and logistics services provided by the Controller.
- Billing and filing of the appropriate taxes.
- Carry out the corresponding transactions.
- Control and recovery procedures.
+ QUALITY SURVEYS
For what purposes will we process your personal data?
- Assess the degree of quality in the service provided
- Improve the services offered, in compliance with ISO
What is the legitimacy for processing your data?
The legal basis is the express consent of the respondent.
+ SUPPLIERS
For what purposes will we process your personal data?
- Information by electronic means, relating to your request.
- Commercial or event information by electronic means, provided there is express authorization.
- Manage the administrative, communications and logistics services provided by the Controller.
- Billing.
- Carry out the corresponding transactions.
- Billing and filing of appropriate taxes.
- Control and recovery procedures.
What is the legitimacy for processing your data?
The legal basis is the acceptance of a contractual relationship, or failing that, your consent when contacting us and offering us your products through any means.
+ SOCIAL NETWORK CONTACTS
For what purposes will we process your personal data?
- Respond to your questions, requests or petitions.
- Manage the requested service, respond to your request, or process your petition.
- Connect with you and build a community of followers.
What is the legitimacy for processing your data?
Acceptance of a contractual relationship within the relevant social network environment and in accordance with its privacy policies:
Facebook http://www.facebook.com/policy.php?ref=pf
Instagram https://privacycenter.instagram.com/policy/?entry_point=ig_help_center_data_policy_redirect
Twitter http://twitter.com/privacy
Linkedin http://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv
Pinterest https://about.pinterest.com/es/privacy-policy
Youtube http://www.google.com/intl/es/policies/privacy/
How long will we keep personal data?
We can only view or delete your data in a limited manner if you have a specific profile. We will process it for as long as you allow us to follow you, become friends, or click «like,» «follow,» or similar buttons.
Any corrections to your data or restrictions on information or publications must be made through your profile or user settings on the social network itself.
+ JOB SEEKERS
For what purposes will we process your personal data?
- Organization of selection processes for hiring employees.
- Schedule you for job interviews and evaluate your candidacy.
- If you have given us your consent, we may share your information with partner or related companies for the sole purpose of helping you find employment.
- By checking the privacy policy acceptance checkbox, you give us your consent to transfer your job application to the entities that make up the group of companies for the purpose of including it in their personnel selection processes.
We also inform you that one year after receiving your resume, we will securely destroy it.
What is the legitimacy for processing your data?
The legal basis is your unequivocal consent when you send us your CV.
Do we include personal data of third parties?
No, as a general rule, we only process data provided to us by data subjects. If you provide us with third-party data, you must first inform them and request their consent, otherwise, you will release us from any liability for failure to comply with this requirement.
And data on minors?
We do not process data from minors under 18 years of age. Therefore, please refrain from providing data if you are under that age or, where applicable, from providing data from third parties who are under that age. JCC TRADING AND INVESTIMENT SL disclaims any liability for failure to comply with this provision.
Will we communicate electronically?
- These are only used to process your request, if this is one of the contact methods you have provided to us.
- If we make commercial communications, they will have been previously and expressly authorized by you.
What security measures do we apply?
Rest assured: We have adopted an optimal level of protection for the Personal Data we handle, and we have implemented all available technical means and measures, based on the state of the art, to prevent the loss, misuse, alteration, unauthorized access, and theft of Personal Data.
To which recipients will your data be communicated?
Your data will not be shared with third parties, except under legal obligation. Specifically, it will be shared with the State Tax Administration Agency and banks and financial institutions for payment of the service provided or product purchased, as well as with the data processors necessary for the execution of the agreement.
In the event of a purchase or payment, if you choose an app, website, platform, bank card, or other online service, your data will be transferred to that platform or processed within its environment, always with the utmost security.
Upon our request, the web development and maintenance company or hosting provider will have access to our website. They will have signed a service provision agreement that obliges them to maintain the same level of privacy as us.
What rights do you have?
- To know whether we are processing your data or not.
- To access your personal data.
- To request rectification of your data if it is inaccurate.
- To request the deletion of your data if it is no longer necessary for the purposes for which it was collected or if you withdraw the consent you granted.
- To request restriction on the processing of your data, in certain cases, in which case we will only retain it in accordance with current regulations.
- To transfer your data, which will be provided to you in a structured, commonly used, or machine-readable format. If you prefer, we can send it to the new controller you designate. This is only valid in certain cases.
- To file a complaint with the Spanish Data Protection Agency or the competent supervisory authority if you believe we have not served you properly.
- To revoke consent for any treatment to which you have consented, at any time.
If you change any of your information, please let us know so we can keep it updated.
Do you want a form to exercise your rights?
- We have forms for exercising your rights. You can request them by email, or if you prefer, you can use those developed by the Spanish Data Protection Agency or third parties.
- If there is reasonable doubt about the applicant’s identity, these forms must be signed electronically or accompanied by a photocopy of the applicant’s ID.
- The forms can be submitted in person, sent by letter, or sent by email to the Controller’s address at the beginning of this text.
How long does it take to respond to the Exercise of Rights?
It depends on the law, but within a maximum of one month from your request, and two months if the issue is very complex and we notify you that we need more time.
Do we process cookies?
If we use cookies other than those necessary, you can consult the cookie policy by clicking on the corresponding link at the top of our website.
How long will we keep your personal data?
- Personal data will be retained as long as you remain associated with us.
- Once you unsubscribe, the personal data processed for each purpose will be retained for the legally established periods, including the period in which a judge or court may request it in accordance with the statute of limitations for legal actions.
- The data processed will be retained until the aforementioned legal deadlines expire, if there is a legal obligation to retain it, or if there is no such legal deadline, until the data subject requests its deletion or revokes the consent granted.
- We will retain all information and communications related to your purchase or the provision of our service for as long as the product or service warranties last, in order to address any potential claims.